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Why is Completing a Business Process Review Important Before Shopping for a New Software Solution?

By: Greg Eash, Chief Operating Officer

Business process reviews are exceptionally useful tools for correctional facilities to leverage when ready to audit current operations and find opportunities for improvement. Throughout the comprehensive review process, practitioners and administration staff are able to understand how current policies impact day-to-day outcomes, given preliminary ideas of what to expect and what changes may be necessary to comply with local and state regulations, and so much more. This service gives agencies invaluable insight into their current practices and, in particular, helps prepare them for a path of potential change when it comes to utilizing new software. Learn why completing a business process review is a great first step for your facility if you are considering a new software solution below.

Expert, objective third party perspective

At equivant Corrections, our staff consists of former practitioners who have walked in the shoes of your staff. With this background and industry knowledge, we are able to bring years of understanding and context as we observe your current practices. The advantages of an experienced, objective third party perspective include helping you uncover potential risks, challenges, and opportunities that your team may not even be aware of. Furthermore, our team is able to connect everyday tasks to practical software applications to determine if current processes are truly optimizing time and enhancing effectiveness. 

Comprehensive oversight

During our business process analysis, we provide insight and recommendations on areas such as Classification, Inmate Discipline, PREA, Inmate Housing, overarching operational policies, and more. The purpose of this comprehensive approach is to provide guidance regarding any and all opportunities and challenges revealed as part of our discovery.  These observations are useful for improved practices – whether or not you end up deciding to use the equivant Corrections software solutions. 

Risk mitigation

Whether your agency is considering a move to equivant Corrections software or not, our business process review helps identify challenges that may be on the horizon. After our review is complete, we prepare a compiled written synopsis of our observations with recommendations for your agency to consider –  including an outline of high-risk issues and exposures that should be addressed immediately. If your team is interested in learning how to implement next steps in order to address these issues, our team is available to serve as thought leaders and consultants.

While business process reviews offer a myriad of benefits and advantages to correctional agencies looking to make improvements at any time, in the near future, there is no doubt that this review process should absolutely take place prior to considering a software change. As you know, operations and technology go hand in hand within your facility. If you’re interested in hearing more about our business process reviews, reach out to our team today.

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