EQUIVANT CORRECTIONS
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The Difference Between Security and Management Levels for Classification
By: Greg Eash, CEO, equivant Corrections In the context of inmate classification, distinguishing between security levels and management levels is crucial for effectively overseeing correctional
What Your Vendor’s Customer Success Plan Should Include
By: Greg Eash, COO, equivant Corrections At the core of our commitment and dedication to the customer experience (a combination of customer care and customer
The Fundamental Role of Information Security in Criminal Justice System Software Companies
By Doug Boude, Software Development Manager, equivant Supervision, Corrections, and Pretrial (SCP) The ability to comprehensively safeguard a customer’s data is fundamental to the
Customer Care vs. Customer Success: What’s the Difference?
By: Greg Eash, COO, equivant Corrections Customer care and customer success are two distinct but interconnected concepts that play critical roles in managing and enhancing
Why Should You Validate Your Facility’s Classification System?
By Genie Jackson, equivant’s Research Team Lead There are many practical reasons for classifying individuals within a correctional setting, but chief among them is the
How to Mitigate Increased Inmate Disciplinary Issues During the Holidays
By: Joe Robbins, equivant Corrections’ Product Implementation Specialist The holiday seasons can pose unique challenges within jails like an increase in disciplinary issues among inmates.